Business Strategy, Service Design, Digital Experience, Information Visualization
One of the future challenges that companies will face is the inclusion of design in each of their activities. We are in an exciting stage in which human-centered design allows companies to improve their customer interactions. Everything is design and we are all designers.
Here you’ll find articles about design from a sociological approach: Social Design. Because human beings are social beings, design must be social.
Discover theory and real cases to understand who our customers are and how to transform our relationship with them in a great experience.